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Terms and Conditions

 

Terms & Conditions

Last Updated: 25 August 2026

Welcome to the BODY MECHANICS website. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and related features. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About Us

This website is operated by BODY MECHANICS (“we,” “us,” “our,” or “Company”).

Our business includes the sale of fitness, calisthenics, sports, gym, and related products through our website and other authorized sales channels.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website in any manner that could damage, disable, overburden, or impair its operation.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, prices, and other information displayed on the website are accurate.

However:

  • Actual product colours may vary depending on your device or screen.
  • Minor variations in measurements, appearance, packaging, or specifications may occur.
  • Product images may be for illustrative purposes.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

We may also modify or discontinue products without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, and promotional terms at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any amount already paid.

5. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected product.

An order is considered accepted only when we confirm the order and/or dispatch the product.

We reserve the right to refuse, cancel, or limit any order for reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Technical errors
  • Any other legitimate business reason

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method, subject to our refund policy.

6. Payments

Payments may be made using the payment methods made available on our website.

You agree to provide accurate payment and billing information.

We do not knowingly store complete card, CVV, UPI PIN, banking passwords, or other sensitive payment credentials on our own systems. Payments may be processed through third-party payment service providers and are subject to their respective terms and policies.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed at the time of purchase.

Delivery timelines are estimates and may be affected by:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Incorrect address or contact information
  • Events beyond our reasonable control

We are not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact details.

8. Returns, Replacement and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Customers may be required to provide photographs, videos, packaging details, order information, or other evidence when reporting damaged, defective, incorrect, or missing products.

Products must generally be returned in accordance with the conditions and timelines specified in our Return & Refund Policy.

We reserve the right to reject fraudulent, abusive, or unreasonable return claims.

9. Damaged or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact us within the period specified in our Return & Refund Policy.

Where required, please retain the original packaging and product until the issue has been resolved.

10. Product Usage and Safety

Fitness and sports products sold through our website are intended to be used responsibly and in accordance with their intended purpose.

Customers are responsible for:

  • Reading and following product instructions.
  • Using products appropriately.
  • Inspecting products before use.
  • Ensuring that the product is placed on a suitable and stable surface.
  • Using appropriate safety precautions.
  • Discontinuing use if the product appears damaged or unsafe.

BODY MECHANICS shall not be responsible for injuries, accidents, property damage, or losses resulting from misuse, improper installation, improper maintenance, modification of products, or failure to follow safety instructions, except to the extent such liability cannot legally be excluded.

11. Intellectual Property

All content appearing on this website, including but not limited to:

  • Brand names
  • Logos
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Videos
  • Website layout
  • Product descriptions
  • Marketing materials

is owned by or licensed to BODY MECHANICS and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Use automated systems to scrape or collect website content without permission.
  • Impersonate another person or entity.
  • Submit fraudulent orders or claims.
  • Misuse promotional offers or discount codes.

13. Reviews and User Content

If you submit reviews, photographs, comments, testimonials, videos, or other content to us, you confirm that you have the right to submit such content.

By submitting content, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, display, publish, modify, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, abusive, fraudulent, or otherwise inappropriate.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, logistics companies, social media platforms, or other services.

We are not responsible for the availability, content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and privacy policies.

15. Promotions and Discount Codes

Promotional offers, discount codes, coupons, and special campaigns may be subject to additional terms.

Unless specifically stated otherwise:

  • Offers cannot be exchanged for cash.
  • Offers cannot be transferred.
  • Multiple promotional codes may not be combined.
  • We reserve the right to modify or withdraw an offer.
  • Promotional offers may be subject to product, quantity, customer, or time limitations.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access for maintenance, upgrades, security reasons, technical issues, or other operational requirements.

17. Limitation of Liability

To the maximum extent permitted by applicable law, BODY MECHANICS shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

You agree to indemnify and hold harmless BODY MECHANICS, its owners, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your misuse of our products.
  • Your violation of applicable law.
  • Your infringement of any third-party rights.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and process personal information.

20. Changes to These Terms

We may update or modify these Terms from time to time.

The updated version will be posted on this page with the revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the jurisdiction of the competent courts in [Mumbai, Maharashtra, India].

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, returns, or other matters, please contact us:

BODY MECHANICS
Email: info@bdymechanicsglobal.com

Return and Refund Policy

 

Return & Refund Policy

Last Updated: 25 August 2026

At BODY MECHANICS, we aim to provide high-quality fitness, calisthenics, gym, and sports products. If you receive a product that is damaged, defective, incorrect, or otherwise eligible for return under this policy, we will work with you to provide an appropriate replacement, return, or refund.

1. Return Window

Return or replacement requests must be raised within [7 days] of delivery of the product.

Requests received after the applicable return period may not be accepted unless required under applicable law.

2. Eligible Returns

A product may be eligible for return or replacement if:

  • The product received is damaged.
  • The product is defective or does not function as intended.
  • The wrong product was delivered.
  • The product received is materially different from the product ordered.
  • Parts or accessories included with the product are missing.
  • The product meets any other return condition specifically stated on its product page.

3. Conditions for Return

To be eligible for a return or replacement:

  • The product should be unused, except where necessary to identify a manufacturing defect.
  • The product should be returned with its original packaging, accessories, manuals, tags, and other included items, where applicable.
  • The product should not have been altered, modified, repaired, or damaged due to misuse.
  • The customer may be required to provide photographs or videos showing the issue.
  • The order number and relevant purchase details must be provided.

Products showing signs of misuse, improper installation, excessive wear, accidental damage, or unauthorized modification may not qualify for return or replacement.

4. Damaged Products

If your package or product arrives damaged, please contact us as soon as possible and preferably within 48 hours of delivery.

We may request:

  • Photographs of the outer packaging.
  • Photographs of the product.
  • Unboxing photographs or video, where available.
  • A description of the damage.
  • Order and delivery details.

Please retain the original packaging until your claim has been resolved.

5. Wrong Product

If you receive a product different from the one ordered, please contact us within the return period.

After verification, we may arrange for the incorrect product to be collected and the correct product to be dispatched, subject to availability.

If the correct replacement is unavailable, we may provide an applicable refund.

6. Defective Products

If you believe your product has a manufacturing defect, please contact us with details of the issue.

Our team may inspect or evaluate the product before approving a replacement or refund.

Normal wear and tear, damage caused by misuse, accidents, improper installation, excessive loading, unauthorized modifications, or failure to follow product instructions may not be considered manufacturing defects.

7. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, customization, clearance, or other legitimate reasons.

Products specifically identified as non-returnable on the product page at the time of purchase will generally not be accepted for return, except where required by applicable law.

8. Return Process

To request a return or replacement, contact us through the details provided on our website and provide:

Order Number:
Customer Name:
Registered Mobile Number:
Product Name:
Reason for Return:
Photographs/Videos, if applicable:

Our team will review the request and provide further instructions.

Please do not send products to an address without receiving return instructions from us.

9. Return Shipping

Where the return is approved because the product was defective, damaged during delivery, incorrect, or otherwise qualifies under this policy, BODY MECHANICS may arrange or bear the applicable return shipping cost.

For other approved returns, shipping or return charges may be deducted from the applicable refund, where permitted and communicated to the customer.

10. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will generally be processed to the original payment method used for the purchase.

The time taken for the refund to reflect in your account may depend on the payment provider, bank, card issuer, or other financial institution.

11. Refund Amount

Depending on the circumstances, the refund may include the eligible amount paid for the returned product.

Shipping charges, convenience fees, payment processing fees, or other charges may be non-refundable where permitted by applicable law and where communicated at the time of purchase.

If a product is returned because it is defective, damaged, or incorrectly supplied by us, we will make reasonable efforts to provide an appropriate resolution without unfairly charging the customer.

12. Replacement

Where a replacement is approved, the replacement product will be dispatched subject to availability.

If the same product is unavailable, we may offer an alternative resolution, including a refund, subject to applicable law.

13. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

If an order has not yet been dispatched, we may be able to cancel it.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.

14. Failed Delivery / Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact information.

If an order is returned to us because of an incorrect address, incomplete address, refusal to accept delivery, or repeated failure to receive the shipment, additional shipping charges may apply for re-delivery, where permitted.

15. Fraudulent or Abusive Returns

We reserve the right to investigate and reject return or refund requests that appear fraudulent, abusive, repetitive, or inconsistent with the actual condition of the product.

This includes, without limitation:

  • Returning a different product.
  • Returning a used or damaged product while claiming it was defective.
  • Removing or replacing product components.
  • Submitting false damage or defect claims.
  • Repeated misuse of the return process.

Any action taken will remain subject to applicable consumer-protection laws.

16. Warranty

If a product is covered by a separate manufacturer or BODY MECHANICS warranty, the warranty terms applicable to that product will also apply.

A warranty claim is not necessarily the same as a return request. Customers may be required to follow the specific warranty procedure provided for the product.

17. Consumer Rights

Nothing in this Return & Refund Policy is intended to restrict or exclude any rights or remedies available to consumers under applicable Indian law.

Where applicable law provides a consumer with rights greater than those stated in this policy, those statutory rights will continue to apply.

18. Changes to This Policy

BODY MECHANICS reserves the right to modify this Return & Refund Policy from time to time.

Any updated version will be published on this page along with the revised “Last Updated” date.

19. Contact Us

For return, replacement, cancellation, or refund-related queries:

BODY MECHANICS
Email: info@bodymechanicsglobal.com

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