Last Updated: 25 August 2026

At BODY MECHANICS, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

Depending on how you interact with our website, we may collect the following information:

• Full name
• Email address
• Mobile/telephone number
• Billing address
• Shipping/delivery address
• Account information
• Order and purchase details

Payments may be processed through third-party payment gateways.

We generally do not store complete debit card, credit card, CVV, UPI PIN, banking passwords, or other sensitive payment credentials on our own systems.

Payment information may be processed directly by our authorized payment service providers in accordance with their own privacy policies and security practices.

When you visit our website, certain information may automatically be collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• Website usage and interaction information

We may use your information to:

• Process and deliver your orders.
• Process payments.
• Provide customer support.
• Confirm orders and deliveries.
• Handle returns, replacements, refunds, and warranty claims.
• Communicate with you regarding your purchases.
• Improve our products, services, and website.
• Prevent fraud and unauthorized transactions.
• Maintain website security.
• Comply with applicable legal and regulatory requirements.
• Send promotional or marketing communications where permitted and, where required, with your consent.

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used for purposes including:

• Website functionality.
• Remembering preferences.
• Shopping cart functionality.
• Analytics.
• Performance monitoring.
• Marketing and advertising, where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not sell your personal information as a standalone product.

We may share necessary information with trusted third parties and service providers who help us operate our business, including:

• Payment processors.
• Courier and logistics partners.
• Website hosting providers.
• Technology and IT service providers.
• Analytics and marketing service providers.
• Customer-support providers.
• Professional advisers.
• Government authorities or law-enforcement agencies where legally required.

We share only information reasonably necessary for the relevant purpose.

To fulfil an order, we may provide relevant customer information, such as your name, mobile number, and delivery address, to logistics and delivery partners.

These parties may use the information only to perform the services for which it has been provided and as otherwise permitted by applicable law.

Where permitted by applicable law, we may send you information about:

• New products.
• Special offers.
• Discounts.
• Promotions.
• Product updates.
• Other BODY MECHANICS services or announcements.

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, payment notifications, and important account-related messages, may continue even if you opt out of marketing communications.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.
• Providing customer support.
• Maintaining business and transaction records.
• Resolving disputes.
• Preventing fraud.
• Complying with legal, tax, accounting, and regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

Our website and products are not intentionally directed toward children who are unable to legally provide personal information without appropriate consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Raise concerns or complaints regarding the processing of your personal information.

Requests may be subject to applicable legal requirements and reasonable verification procedures.

You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.

If your personal information changes, you may contact us to request that applicable records be updated.

Some of our service providers may process or store information on servers located outside your state or country.

Where personal information is transferred or processed outside India, we will take appropriate steps as required by applicable law.

We may disclose personal information where we reasonably believe that disclosure is necessary to:

• Comply with applicable law or legal proceedings.
• Respond to a lawful request from a government authority.
• Protect the rights, property, or safety of BODY MECHANICS, our customers, or others.
• Detect, prevent, or investigate fraud or other unlawful activity.
• Enforce our Terms & Conditions or other applicable policies.

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

The updated policy will be posted on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

BODY MECHANICS
Email:info@bodymechanicsglobal.com

Privacy-related requests:
Please include sufficient information to help us verify your identity and understand your request.

Important: Before publishing, replace the bracketed contact details and have the policy reviewed against your actual website setup—especially your payment gateway, analytics tools, cookies, WhatsApp/SMS/email marketing, courier partners, and any third-party services you use. This is a general website policy template and not a substitute for legal advice.